Hi Dude, I recently moved to BSNL Broadband and Wow what an exemplery Customer Service! My phone line initially gave some problems and hence the Link line was down from the day of Installation...But these guys gave me a complaint booking number and kept it open till they resolved the issue! (In contrast to a private operator who used to clear the docket within 8 hours clverly and then cheat me!) Let me say this once again...East or West, BSNL is the Best! I may face issues and link down problems in future, but iam sure with the BSNL's friendly Approach, I can be rest assured. Special thanks to Mr. Prakash, JTO and Ibrahim (Line-man) 3rd Block, Jayanagar for swiftly and promptly resolving the issue and help me browse once again!! KEEP IT UP BSNL! Hari 21/3/2006
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