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Showing posts from July, 2009

The year so far - Mid-year review!

2009 is year of enhanced activity for me :). First some travel, acquisition tasks, release planning etc. In February I started the gym habit (FitnessOne), and surprisingly continuing it successfully for more than 5 months! IIMC-Senior Management Program occupies my week-ends completely! During exams, the entire week would be filled with reading activity. Construction of my duplex house also gathered momentum around the same time. (I have been blogging the stages in detail, whenever I had time). On the personal front, we celeberated the 10-th wedding anniversary on 1-st July! Wow... that's amazing journey so far this year! I also visited a dentist, did complete executive health check etc amidst all these! I am sure that the rest of the year too will keep me active for good! I would have completed the IIM course, did grihaprevesham, released another version of CRM, started something new for 2010 :). May be I should join keyboard classes in Q4. I am enjoying this year of "increas

Customer Experience - Any one cares?

I have been very particular about being treated like a "KING" when I am a customer. It's quite natural as I treat my customers and respect them for their business, always! But I am not fortunate enough to get a good customer experience, most of the times! Just today, I got the bad taste from 2 of my interactions. One, when I went to A2B food joint with my management program classmates and Two, when I tried reaching Apollo Hospitals for fixing my health check-up appointment. At A2B (Adyar Ananda Bhavan) we ordered 17 plates of Mini Tiffin, and after first 6 plates noticed that Sambar Vadas weren't there and instead they were placing Pongal twice to compensate for it. I got wild and had to yell at the service guys at the counter for not informing me this! Finally we had to settle for additional Masala Dosas instead of Vadas! Inventory-Dmand mismatch :) I have been trying to get an appointment over a weekend for executive health check @ Apollo Clinic. Last week I left my

MY DREAM HOUSE: Construction Update

The house looks awesome with the Blue-Sky above! It will take another 2-3 months to complete the pending tasks like plastering, plumbing, flooring, teak doors etc. Just started hunting for a good granite, tiles and cladding materials etc.

1st July: 10th Wedding Anniversary

Wow! I and Rathi are married for 10 years now! The fruits of our marriage - 2 kids gave us a great start today with a deep kiss and a nice greeting card, signed and worded by them nicely! :) Took the day-off from office and spent the most part of it with the family. Enjoyed the "payasam" and "vadai" and a heavy lunch. Though not in office, Blackberry kept updating with minute by minute happening. I will be writing about the 20th anniversary in the same space with more enthusiasm and accomplishments!